Privacy Policy

How CarNation Carts & Trailers collects, uses and protects your information.

Last updated: October 28, 2026

INTRODUCTION

This Privacy Policy explains how CarNation Carts & Trailers (“we,” “us,” or “our”) collects, uses, discloses, stores, and protects information when you access or use the CarNation Carts & Trailers website, including any related pages, inventory listings, forms, media, mobile website, tools, features, or services linked to or otherwise connected to the website (collectively, the “Site”).

By using the Site, submitting information through the Site, contacting us, clicking links, interacting with our forms, or otherwise communicating with us, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our Terms of Use, available at: https://www.carnationcartsandtrailers.com/terms-of-use.

INFORMATION WE COLLECT

We may collect information that you provide directly to us, information collected automatically when you use the Site, and information from third-party service providers, advertising platforms, lead providers, financing partners, CRM systems, analytics tools, call tracking providers, or other sources.

Information You Provide to Us

We may collect information you submit through the Site, by phone, by email, by text message, through chat tools, through embedded forms, or through other communication methods. This may include:

Name;
Email address;
Phone number;
Mailing address or location information;
Vehicle, product, or inventory interests;
Sales, service, rental, trade-in, financing, or appointment inquiries;
Trade-in information, including vehicle details, photos, condition, mileage, hours, or related information;
Financing inquiry information;
Messages, comments, questions, or other information you choose to provide;
Files, photos, or documents you upload or submit;
Any other information you voluntarily provide to us.

Information Collected Automatically

When you visit or interact with the Site, we and our service providers may automatically collect certain information about your device, browser, and activity. This may include:

IP address;
Device type;
Browser type and version;
Operating system;
Approximate location based on IP address;
Pages viewed;
Inventory listings viewed;
Links clicked;
Phone number clicks;
Email clicks;
Form interactions and submissions;
Referring website or source;
Date and time of visit;
Session information;
Advertising identifiers, cookie identifiers, or similar identifiers;
Other usage, diagnostic, performance, or analytics information.

Information from Third Parties

We may receive information from third-party service providers and partners, including advertising platforms, analytics providers, CRM systems, form providers, call tracking providers, financing partners, lead providers, inventory tools, website hosting providers, security tools, social media platforms, or other business partners.

HOW WE USE INFORMATION

We may use information we collect for the following purposes:

To operate, maintain, secure, and improve the Site;
To display inventory, vehicle listings, products, services, and related information;
To respond to sales, service, rental, financing, trade-in, or general inquiries;
To contact you regarding your inquiry, request, appointment, or submitted form;
To route leads and inquiries to appropriate personnel, departments, vendors, or locations;
To provide customer service and support;
To process or evaluate financing-related inquiries, where applicable;
To measure website traffic, performance, and user interactions;
To understand which pages, listings, ads, or campaigns are effective;
To personalize or improve your experience on the Site;
To advertise or market our products and services;
To conduct remarketing, retargeting, or conversion tracking where permitted;
To prevent fraud, spam, abuse, unauthorized access, and security incidents;
To debug, repair, or improve website functionality;
To comply with applicable legal obligations;
To enforce our Terms of Use and other policies;
To protect our rights, property, users, business, and legal interests.

COOKIES, PIXELS, ANALYTICS, ADVERTISING, AND SIMILAR TECHNOLOGIES

The Site may use cookies, pixels, tags, scripts, web beacons, local storage, analytics tools, advertising technologies, remarketing technologies, conversion tracking, call tracking, embedded content, chat tools, form tools, and similar technologies.

These technologies may be provided by us or by third-party service providers. They may collect or receive information about your device, browser, IP address, pages visited, listings viewed, referral source, interactions, clicks, form activity, approximate location, advertising identifiers, cookie identifiers, and other usage information.

We may use these technologies for purposes such as:

Operating and securing the Site;
Remembering your preferences;
Understanding how visitors use the Site;
Measuring advertising and marketing performance;
Tracking conversions, such as form submissions, phone clicks, email clicks, and thank-you page visits;
Showing or measuring advertisements;
Remarketing or retargeting to users who previously visited the Site;
Improving Site functionality, content, and user experience.

You may be able to manage cookies or similar technologies through your browser settings, device settings, platform privacy controls, or applicable third-party opt-out tools. Please note that disabling cookies or similar technologies may affect certain Site features or functionality.

Examples of Third-Party Tools

Depending on the Site configuration, we may use tools such as Google Tag Manager, Google Analytics, Google Ads, Meta/Facebook Pixel, call tracking providers, embedded form providers, CRM tools, chat tools, map providers, video providers, inventory tools, advertising platforms, and similar services.

These providers may process information according to their own terms and privacy policies. We do not control all third-party technologies, and your interactions with third-party services may be subject to those third parties’ policies.

GOOGLE ANALYTICS, GOOGLE ADS, AND GOOGLE TAG MANAGER

The Site may use Google Analytics, Google Ads, Google Tag Manager, or related Google services to measure website activity, understand visitor behavior, track conversions, and evaluate advertising performance.

Google services may receive information such as page views, browser information, device information, referral information, approximate location, and advertising or analytics identifiers.

You can learn more about how Google uses information from sites or apps that use Google services by visiting Google’s privacy resources.

META PIXEL AND OTHER ADVERTISING PIXELS

The Site may use Meta Pixel, Facebook advertising tools, or other advertising pixels to measure ad performance, understand interactions with the Site, create audiences, deliver relevant advertising, or track conversions such as page views, form submissions, phone clicks, email clicks, or thank-you page visits.

CALL TRACKING, PHONE CLICKS, EMAIL CLICKS, AND FORM TRACKING

The Site may use call tracking, phone click tracking, email click tracking, form tracking, or similar tools to understand how users contact us and to measure advertising performance. These tools may collect information such as the page visited, phone number clicked, call source, call time, call duration, general caller information, form activity, and related usage data.

CHAT TOOLS, EMBEDDED CONTENT, AND THIRD-PARTY FEATURES

The Site may include chat tools, embedded forms, maps, videos, social media features, financing tools, inventory tools, or other third-party features. These features may collect information about your interaction with them and may use cookies, pixels, scripts, or similar technologies.

Your use of third-party features may be governed by the third party’s own terms and privacy policy. We encourage you to review those policies before using third-party services or submitting information through third-party tools.

HOW WE DISCLOSE INFORMATION

We may disclose information to the following categories of recipients:

Our employees, contractors, representatives, and affiliated business personnel;
Website hosting, security, maintenance, and technical service providers;
CRM, lead management, form, email, messaging, and customer support providers;
Advertising, analytics, conversion tracking, and marketing service providers;
Call tracking, chat, and communication service providers;
Financing companies, lenders, or application providers when you request financing-related information or submit a financing inquiry;
Inventory, marketplace, manufacturer, or data feed providers, where applicable;
Professional advisors, such as attorneys, accountants, insurers, or consultants;
Law enforcement, regulators, courts, or government authorities when required or permitted by law;
Parties involved in a business transaction, such as a merger, sale, acquisition, reorganization, financing, or transfer of assets;
Other parties with your consent or at your direction.

We do not knowingly sell your personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include the use of certain advertising, analytics, remarketing, or tracking technologies. Where applicable, you may opt out of such sale, sharing, or targeted advertising through the methods described in this Privacy Policy.

SALE OR SHARING OF PERSONAL INFORMATION

We may use advertising, analytics, pixels, cookies, tags, remarketing, conversion tracking, or similar technologies that may be considered a “sale,” “sharing,” or use for “targeted advertising” under certain privacy laws.

You may use browser settings, device settings, platform privacy controls, Global Privacy Control where recognized, or applicable third-party opt-out tools to limit certain cookies, advertising, or tracking technologies.

Where required by applicable law, we will honor valid opt-out requests that we are able to detect and process, including applicable browser-based opt-out preference signals where technically feasible.

GLOBAL PRIVACY CONTROL AND BROWSER-BASED OPT-OUT SIGNALS

Some browsers, extensions, or devices may allow you to send opt-out preference signals, such as Global Privacy Control. Where required by applicable law and where technically feasible, we will attempt to recognize and honor valid opt-out preference signals.

Because browser and device settings vary, and because some third-party technologies may operate independently, you may also use browser settings, device settings, platform privacy controls, Global Privacy Control where recognized, or applicable third-party opt-out tools to limit certain cookies, advertising, or tracking technologies.

YOUR PRIVACY CHOICES

Depending on where you live and the laws that apply, you may have certain privacy rights or choices regarding your information.

Cookie and Tracking Choices

You may manage cookies or similar technologies through your browser settings, device settings, platform privacy controls, or applicable third-party opt-out tools.

Text Messages

If you receive text messages from us, you may opt out by replying STOP or by following any instructions provided in the message. Message and data rates may apply.

Browser Controls

Most browsers allow you to block, delete, or manage cookies. If you disable cookies, some Site features may not function properly.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), may provide you with certain rights regarding your personal information, subject to applicable exceptions.

Categories of Personal Information We May Collect

Depending on how you interact with the Site, we may collect the following categories of personal information:

Identifiers: name, email address, phone number, mailing address, IP address, online identifiers, cookie identifiers, or similar identifiers.
Customer records information: contact information, inquiry information, financing-related inquiry information, or other information you submit through forms.
Commercial information: products or vehicles viewed, inventory interests, purchase interests, service interests, rental interests, trade-in information, or inquiry history.
Internet or network activity: pages viewed, links clicked, listings viewed, referral source, interactions with the Site, form activity, and similar usage data.
Geolocation information: approximate location based on IP address or information you provide.
Audio, electronic, or similar information: call recordings, voicemail, chat transcripts, messages, or similar communications where enabled or provided.
Professional or employment-related information: only if you provide it in connection with a request, employment inquiry, financing inquiry, or other communication.
Inferences: preferences, interests, or advertising audiences based on Site activity, inventory viewed, or interactions.

We do not intentionally collect sensitive personal information for the purpose of inferring characteristics about you. If you submit sensitive information through a form or communication, we will use it only as reasonably necessary to respond to your request, provide services, comply with law, prevent fraud, or as otherwise permitted by applicable law.

Sources of Personal Information

We may collect personal information from:

You directly;
Your device or browser;
Your interactions with the Site;
Forms, calls, emails, texts, chats, or other communications;
Advertising, analytics, call tracking, CRM, form, or lead management providers;
Financing partners, lenders, or application providers where applicable;
Publicly available sources or business partners, where permitted.

Purposes for Collecting, Using, or Disclosing Personal Information

We may collect, use, or disclose personal information for the purposes described in this Privacy Policy, including responding to inquiries, operating the Site, managing leads, providing customer service, measuring advertising, preventing fraud, improving our services, complying with law, and protecting our rights.

Categories of Third Parties to Whom We Disclose Information

We may disclose personal information to the categories of third parties listed in the “How We Disclose Information” section above, including service providers, advertising and analytics providers, CRM providers, call tracking providers, financing partners, professional advisors, and legal authorities where applicable.

Sale or Sharing of Personal Information

We do not knowingly sell personal information for money. However, we may use advertising, analytics, cookies, pixels, remarketing, conversion tracking, or similar technologies that may be considered a “sale” or “sharing” under California law.

Your California Privacy Rights

Subject to applicable exceptions, California residents may have the right to:

Know what personal information we collect, use, disclose, sell, or share;
Request access to personal information we maintain about you;
Request deletion of personal information;
Request correction of inaccurate personal information;
Opt out of the sale or sharing of personal information;
Limit the use or disclosure of sensitive personal information, where applicable;
Not be discriminated against for exercising privacy rights.

How to Exercise California Privacy Rights

To submit a privacy request, please contact us using the information below:

CarNation Carts & Trailers
22180 Harrisburg Westville Rd, Alliance, OH 44601
(234) 562-1011
carnationautogroupllc@yahoo.com

We may need to verify your identity before processing certain requests. Verification may require matching information you provide with information we maintain or requesting additional information. Authorized agents may submit requests on behalf of California residents where permitted by law, but we may require proof of authorization and verification of identity.

OTHER STATE PRIVACY RIGHTS

Residents of certain U.S. states may have privacy rights under applicable state privacy laws. Depending on your state and subject to applicable exceptions, these rights may include the right to access, delete, correct, or obtain a copy of personal information, and the right to opt out of targeted advertising, sale of personal information, or certain profiling activities.

To exercise privacy rights, please contact us using the contact information provided below. You may also use browser settings, device settings, platform privacy controls, Global Privacy Control where recognized, or applicable third-party opt-out tools to limit certain cookies, advertising, or tracking technologies.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, managing customer relationships, maintaining business records, improving the Site, measuring advertising, complying with legal obligations, resolving disputes, enforcing agreements, preventing fraud, and protecting our rights.

Retention periods may vary depending on the type of information, the purpose for which it was collected, legal or regulatory requirements, business needs, and the systems or service providers involved.

DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security.

You are responsible for using secure devices, browsers, and networks when interacting with the Site.

CHILDREN’S PRIVACY

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

THIRD-PARTY LINKS

The Site may link to third-party websites, tools, services, financing applications, maps, videos, social media platforms, manufacturer websites, or other third-party resources. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

Your interactions with third-party websites or services are governed by their own terms and privacy policies.

INTERNATIONAL USERS

The Site is intended for users located in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Last updated” date above. Your continued use of the Site after any updated Privacy Policy is posted means you acknowledge the updated Privacy Policy.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your privacy choices, please contact us: